AI
AINANA

Privacy Policy

Last updated: August 18, 2026

1. General Provisions

This Privacy Policy (hereinafter — the Policy) governs the processing of personal data of users of the AINANA website (hereinafter — the Operator), in accordance with applicable data protection laws.

By using the website, you freely and voluntarily consent to the processing of your personal data on the terms described below.

2. Data We Collect

The Operator may collect the following categories of personal data:

  • Name — to personalize communication;
  • Email address — for feedback and sending proposals;
  • Service interest — to prepare relevant solutions;
  • Project description — to analyze and select automation tools;
  • Technical data — IP address, browser type, session information (collected automatically when visiting the site).

3. Purposes of Processing

Personal data is processed exclusively for the following purposes:

  1. Consulting on AINANA services.
  2. Preparing and sending personalized commercial proposals.
  3. Responding to submitted requests.
  4. Improving website performance and user experience.
  5. Compliance with legal requirements.

4. Legal Basis

Personal data processing is based on:

  • User consent to the processing of their personal data;
  • The need to perform a contract to which the user is a party;
  • Requirements of applicable law.

5. Processing Principles

The Operator adheres to the following principles:

  • Processing is limited to stated purposes.
  • Data is not used for purposes incompatible with collection.
  • Data volume is minimal and corresponds to processing purposes.
  • Data is stored no longer than required (no more than 3 years from last interaction).
  • Processing uses secure databases.

6. Third-Party Disclosure

The Operator does not transfer personal data to third parties, except:

  • Partner subcontractors engaged to fulfill obligations to the user (subject to confidentiality obligations);
  • Government authorities — in cases provided by law.

7. Storage and Security

The Operator takes the following measures:

  • Data is stored in protected systems with limited access;
  • Encryption is used for transmission (HTTPS/TLS) and storage;
  • Regular security audits and incident monitoring;
  • Employees with access to data sign confidentiality obligations.

8. User Rights

The user has the right to:

  • Obtain information about what data is being processed;
  • Request correction, blocking, or deletion of data;
  • Withdraw consent by sending a request to smartboxai@yandex.ru;
  • Appeal the Operator actions in court.

Requests will be processed within 10 business days.

9. Cookies

The site uses minimal technical cookies for functionality (session cookies, localStorage for chat identifiers). These cookies are not used for advertising targeting or third-party sharing. By continuing to use the site, you agree to the use of these cookies.

10. Contact

Operator: AINANA
Email: smartboxai@yandex.ru
Website: https://ainana.ru

This Policy is a public document and is available to any site visitor. The Operator reserves the right to make changes to the Policy. The current version is always available at the current address.